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Lipin/Dietz
Associates offers several standard calibration and repair service
options to best accommodate your specific needs. In addition to our standard
services we provide scope-of-work services to a number of our our
fortune 500 customers where periodic maintenance, calibration and
emergency repairs are all-inclusive and site specific. A summary of our
services is outlined below. Additional service requests or quotation
requests can be directed via email or to our service manager at our Guilford
office address.
Annual Calibration and
per-call Repair
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Available to
all customers
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Scheduled
on-site calibration and per-call repair with specific arrival time estimates
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Help with
subsequent troubleshooting and telephone, email, fax and website support
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Accurate and
competitive calibration estimates and service fees quoted prior to actual
service
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Loaner
equipment (if available ) at reasonable rates
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Annual
calibration notification and scheduling 45 days prior to calibration date
expiration
Calibration Maintenance
Agreements
- Available to all customers
with any single, multiple or combination of instruments
- On-site calibration visits
at discounted pricing
- Automatic preventative
replacement of critical parts - included within the price of the contract
- Emergency service visit
allotment, typically within 48 hours of notification
- Loaner equipment at no
charge with guaranteed availablity
- Agreement contracts are
available from one to four years in duration
Client-Specific
Maintenance Agreements
- Available to all customers
with any single, multiple or combination of instruments
- On-site calibration visits
at customer-defined intervals
- On-site calibration visits
at discounted pricing
- Client defined preventative
maintenance intervals and scope of services
- Automatic preventative
replacement of critical parts - included within the price of the contract
- Emergency service visit
allotments, subject to client-defined response window
- Loaner equipment at no
charge with guaranteed availablity
- Agreement contracts are
available from one to four years in duration
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